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Changes to Contractor Connect and Service Apparatus Connection Schemes

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We would like to inform our members of important updates recently announced by Western Power regarding changes within their Safety, Health and Quality (SH&Q) team and the associated processes for the Contractor Connect and Service Apparatus Connection Schemes.

Personnel changes at Western Power

Western Power has advised that Neil Stott has decided to hang up his Fluke leads and move on to the next chapter of his life. Neil has provided longstanding support to the inspectorate and the Schemes, and his contribution has been greatly valued.

Western Power has also welcomed Melissa Oancea to the Safety, Health and Quality team. Melissa will now oversee the delivery of desktop audits under the revised audit process.

Scheme process changes

Western Power has implemented several changes that will affect participants in both the Contractor Connect and Service Apparatus Connection Schemes. Members should be aware of the following:

  • Western Power has revised the way the Schemes are managed and how audits are completed. As previously communicated, field audits have been discontinued.
  • All Scheme participants must complete the annual SCT accreditation through an approved RTO (listed below): 
    • College of Electrical Training (CET)
      20 Injune Way, Joondalup WA 6027
      Phone: (08) 9301 1560
      Email: coordinator@cet.asn.au
  • Maintaining current accreditation is a mandatory requirement to remain on either Scheme.
  • When your audit is due, Melissa may either request documentation or arrange a site visit if necessary. Please ensure you respond promptly to any correspondence from Melissa.

For technical enquiries relating to the Schemes, Western Power advises directing requests to: waei@waei.com.au.

Sponsors

ECA WA / ETI Balcatta Head Office & Member Services Christmas and NYE Closure Details

Please be advised that the Electrotechnology Training Institute Ltd (ETI) and all associated business units will be closed for the 2025-26 Christmas and New Year period from Friday 19 December 2025 – Sunday 4 January 2026. All locations and services will re-open on Monday 5 January 2026.

We wish you and your loved ones a safe and happy festive season and look forward to continuing to support you and your business in the New Year.

For urgent matters or queries during this time, please contact  Aidan O'Grady - 0408 545 699

Technical Hotline extended hours

The Technical Hotline will be taking direct calls to their 1300 hotline number during the closure period as follows: