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Technical advice for electrical contractors

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Technical Hotline

ECA WA's highly experienced technical team are available to take member calls via the Technical Hotline between 7am and 5pm AWST, Monday to Friday. For queries outside of the Hotline open hours, our Technical Knowledge Base (TKB) is available 24/7!

The Technical Hotline is a free* service for eligible members, providing an easy way for electrical contracting businesses to access prompt and reliable technical assistance when required.

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Technical Knowledge Base (TKB)

TKB is our online searchable Technical Knowledge Base, a product designed by ECA WA specifically for the electrical industry.

With TKB, members can easily search the Wiring Rules, a variety of Standards, network operator requirements, technical bulletins and more, 24/7 via their tablet or smartphone.

In the past 12 months, 40,000 articles were viewed on TKB and members carried out 9,500 searches. It’s easy to see why more than 90% of members use this unique and valuable technical service.

2023 by the numbers

Our technical services are sought after throughout WA. Responding to more than 16,000 enquiries across the year on a wide range of technical matters, we provide members and their teams with certainty and support. 

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We responded to 16,157 enquiries in the past 12 months

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82.5% of members used the Technical Hotline last year

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47,000 article views on our Technical Knowledge Base

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Do you have technical questions you need answered quickly and accurately?

An ECA WA membership can help! Members benefit from access to the highly acclaimed TKB and Technical Hotline, expert safety and legal advice, exclusive invites to industry events and much more.  If you're still feeling unsure, don't hesitate to give us a call at (08) 6241 6100.

*Standard call charges apply - please refer to your phone provider. The Technical Hotline does not operate on public holidays. ECA WA Associate Apprentice members and Electrical Worker members are not eligible to use the Technical Hotline - contact membership@ecawa.org.au if you have any queries.